# No response from customer service

**URL:** <https://forums.woot.com/t/no-response-from-customer-service/1550747>\
**Category:** Everything but Woot\
**Created:** [December 1, 2023, 2:48pm UTC](https://forums.woot.com/t/no-response-from-customer-service/1550747 "2023-12-01T14:48:24Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Froodyfrog](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/froodyfrog/32/1629368_2.png) [@Froodyfrog](https://forums.woot.com/u/Froodyfrog)\
**Post date:** [December 1, 2023, 3:03pm UTC](https://forums.woot.com/t/no-response-from-customer-service/1550747/2 "2023-12-01T15:03:19Z")

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Hi there. Sorry for the problems.

First, follow these directions to get your email address updated:

> [@Email, email! Have you updated your email?](https://forums.woot.com/t/email-email-have-you-updated-your-email/783117#update-your-email-address-on-woot-1):
>
> Hello wooters! We’re on a mission to get you to update your email address on your Woot! account. Did you know that our daily digest, newsletters, customer support emails, and giveaway winner notifications go to the email address on your Woot! account and not your Amazon login email address if used/different? That’s right. Even if you use Login with Amazon (LWA), please keep your email address on your [woot.com](http://woot.com) account up to date. \*\*If you’ve forgotten your password and no longer have acces…

Additionally, please allow 24-48 hours for a response. Although with it being a busy holiday season, things could be slightly backlogged.

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(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)

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_[View the full topic](https://forums.woot.com/t/no-response-from-customer-service/1550747)._