Can someone help? (I know understand it is an open box item.)
I’m not finding a site either.
If you can find screws that fit, you can send a receipt to CS to be reimbursed. If not, probably best to return.
Oddly enough, I think my old chair looks a lot like this new one. Let me try some of those screws and see.
If it does, still reach out to CS for some compensation for your trouble.
Ok, going by one blurry review photo:
I think eBay might have what you need.
Update: the old chair screws don’t fit all the way, the thread is slightly off. I ordered the ones from eBay and hopefully by next Friday they should arrive. Fingers cross that this work.
Thanks for the help!
(I had four good screws that I used for the back and used the old screws for the arm rest. At the very least I will only have worry about the armrest and not falling backwards. )