clean health teeth is better than a boc
Finally arrived and all I was sent was brush heads
I received only brush heads how to do I get my money back?
Hi there, Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible). I’ve already let them know to expect emails regarding these brush heads.
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
How does Amazon fulfillment get this wrong?
Available from the mothership: $49.94
Oral B Pro 1000 Electric Toothbrush
ASIN B003UKM9CO
Incidentally, this wasn’t marked as being fulfilled by Amazon.
Sorry for assuming so based upon the linked ASIN, but based upon recent history was it?
Some of us are a little on edge due to what seems like a recent increase in the need for customer service involvement.
Not 100% certain. I was basing it on the fact that it doesn’t reference fulfillment by Amazon.
For comparison:
Yeah. I agree. I’ve contacted them more this year than in multiple years combined.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
Certainly appreciate your help!