Order cancelation: Amazon Payments processing errors tonight?

Is there currently an issue processing Amazon payments on new orders tonight? I recently (about 15 minutes ago) completed an order and it originally said that my payment was still being processed and to contact Woot customer service with any discrepancies.

Now, my order was just canceled in its entirety.

:face_with_symbols_on_mouth:

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Same issue happening to me as well. I’m having to sit around and wait just for my order to be canceled. Very disappointing to say the least.

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I just received the canned, “Sorry, but we had to cancel your order due to unforeseen circumstances” email…

It looks like no bargains for me tonight. This truly is frustrating.

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Replacement order

I just tried ordering again and this time around the payment went through. I ordered the same items and quantities less one item that I decided we didn’t need.

Let’s see if it ultimately gets canceled too.

I get this in the app:

If I go to the Web version it lets me try to check out but it’s charging shipping??

I also had to re-link my Woot and Amazon accounts again which was strange.

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Cleared the cookies in the app and signed back in, now I can check out, but alas…

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It’s possible that we were hammered with orders shortly after midnight. That can make payments go a bit wonky.

Looks like things settled down fairly quick though.

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I would double check the “ahh we sold out”. Ive been noticing this week that even when Im logged in, commenting in forums, etc., then I go to buy something and get that same message. When I back out to the forum, I see I was somehow logged out. After logging back in, I can then re-add the item and it’s again in stock. :man_shrugging:

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Replacement order update

So far, so good. The replacement order has not been canceled and the items are slowly shipping and arriving.

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I ordered a pc 14 hours ago and it says still processing. Haven’t been charged. Is this normal?

You might want to create a new post or post under the item’s forum for better visibility. Staff may be able to confirm if approval is still pending from your bank.

Might also be worth calling your bank to make sure an over aggressive fraud policy isn’t blocking the transaction.

Good luck!