I ordered a PS5 game from woot and the shipment from the item still says “UPS Awaits This Item”. It shows a label was created several weeks ago but still no update on shipment. Im beyond frustrated with the shipping times.
Sorry for the issue.
If you haven’t yet, please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
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