Order

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I want to know how to return an order

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  1. From Purchase History , click “I Need Help” next to the order which you want to return.
  2. Select “I wanna cancel or return some stuff”.
  3. Select “I want to return the items I ordered”.
  4. Confirm that the item on your screen is what you want to return, by pressing “Continue”.
  5. In the second message of the subsequent monkey chat, you should see this text:

And hey, if your order was placed within the last 30 days, the item price is $20 or more, and it arrived damaged, defective, or missing accessories, you can do a self-service returnby clicking here.

Press the word “Here”.

Alternatively, you could contact customer support:

From a browser, use the Woot! Customer Service form.

In the Woot! App, choose Account from the bottom navigation and then Support.

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