Outdoor Interiors Sling Lounger with Pillow and Ottoman

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Outdoor Interiors Sling Lounger with Pillow and Ottoman
Price: $119.99
Shipping Options:: $5 Standard
Shipping Estimates: Ships in 3-5 business days (Monday, Aug 11 to Thursday, Aug 14) + transit
Condition: New

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Amazon has a couple reviews on the lounger

Maybe this is what the old saying “He got his ass in a sling” was talking about!

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According to Google Translate,

حللو، ى ام ان وتتومان. حوع ار يو!

means

“Hllo, Z, or that Ttoman. Hua Yu R!”

It’s all so clear now.

My wife and I shopped for some new outdoor furniture this year during early spring. Among the items we purchased were two loungers very similar to this one, same style actually. Ours is made of teak and looks almost exactly the same as the eucalyptus wood on this set. Our loungers are quite beautiful, very comfortable but not as great a price as this one.

My wife really loves these loungers, as buying them was her idea. As a result, she’s very protective about using them when we have our wide body friends or relatives over for a cook out. At these times, she asks me to leave them in the shed.

By the way, the loungers we bought cost a little more than twice as much as these. So you’re getting a very good price for some lovely outdoor furniture and the eucalyptus wood it very beautiful.

Are these from the Ottoman Empire?

Two of these arrived today, and they were both broken in the box. What a let down.

What a bummer, sorry to hear that. If you haven’t already, please reach out to Outdoor Interiors. They have a 1 year warranty on these loungers.

If you need further assistance, please send your issue and order details to support@woot.com.

I’ve emailed support a couple times now, with no response in 5 days. This is ridiculous.

I’ll check back with CS on your order in my afternoon report today, I apologize for the delay.

Can’t I just get someone to reach out to me about this issue? Why does it take 5+ days to respond to a customer who has been delivered damaged products? I don’t know how putting it in a report is going to get my issue resolved any faster. Is there someone I can escalate to in order to receive more timely resolution?

The report is an escalation, hopefully you’ll hear back from CS by tomorrow morning at the latest.

Why does it take six days to reply to a customer? I don’t understand the challenge here.

That I don’t know, I’m just trying to help you by making your case more widely visible.

I finally received an email from someone named Calvin who told me I had been emailed a return label. I have not received the return label email, and I can’t reply to Calvin because I get the auto-reply email again. This is the worst of the worst customer service. I will never be ordering anything from woot again.

It should have gone to your email address we have on file for you. Check your junk/spam folder, I’ll try to get them to resend if you still can’t find it. I was assured by Alex that he resent this morning, hopefully you got that one.

I shipped the damaged product back, it was received last week. I sent an email yesterday to Woot Support inquiring on the status, and have not received a response. This is now a 21-day debacle. Can I get someone to reply to me, and let me know when I will be receiving my credit?

We process returns and apply refunds to accounts within 7-10 business days.