My order from May 21 shipped out on May 26th, but the tracking has not been updated and it doesn’t seem to have moved from “EN ROUTE TO DHL ECOMMERCE DISTRIBUTION CENTER”. As of today it’s been 10 days, tracking shows delivery June 5th (tomorrow) but I’m not hopeful. Is my package lost? Are there delays due to COVID or the protests going on? I’d love to know and I understand if that is the case.
Hi there. I’m not aware of a delay on these. Please reach out to Woot Customer Service and they can research further.
From a browser, use the Woot Customer Service form. In the Woot App, choose Account from the bottom navigation and then Support.