Payment Denied

Hi, I am new to woot. I have placed an order and it was denied. However I have placed the order again and it worked. But I was charged both times. In this case will I get my money back for the order which was denied.?

Hi there. What you’re seeing is the Authorization Charge to see if the funds exist. They drop off magically when the real charge doesn’t go through. How long that takes is up to your bank.

And welcome. Happy to have you aboard!