Is there anyone that can help me with this, I’ve tried about 5 times to order something on here, two times with a different card and it keeps failing and no it’s not my end that’s declining it. Thank you
Have you ordered on woot before it may want card information put in not used saved one first time / going to a address (I have had to do this to others addresses and can’t remember if I did it for mine first time it’s been so long.
Hi there. Sorry for the problems. Woot’s payment system is automated through AmazonPay. We have no control over payment process, security checks, etc.
Things to try:
- Make sure your shipping address matches your billing address of your card.
- Try removing/re-adding the card in your Amazon Wallet (not through Woot checkout)
- Try another card. Add it via your Amazon Wallet.
- Reach out to your bank.
- Reach out to AmazonPay
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Hello. I don’t see any denied orders on the account you’re posting from.
All payments are handled by Amazon Pay. It’s a closed system for us meaning we can’t see or do anything with the payment. You can reach out to them:
This topic was automatically closed 4 days after the last reply. New replies are no longer allowed.