Not the same specs as Phillip’s website for this model. Happens all the time on Woot. Phillip’s says it is a 60HZ TV and 300 cdm. A shame or I would have bought.
While we hate each and every shipping problem, it’s really very few that are damaged in shipping. It’s just a truth of the internet that more people will take the time to post complaints than complements. Of the posts you might see about damage, there are HUNDREDS that got a TV that was undamaged and working perfectly. They’re just happily watching TV instead of posting.
I think this a Vendor issue, not Woot packing them. But Factory Reconditioned makes me think Phillips is doing the work and shipping through a cheap 3rd party? Just a guess. I would love to buy this TV but until I quit hearing about broken TV’s I will hold off. Really a shame as this looks to be a terrific deal. This seems to be a reoccuring issue…
Edit, And Thunder Thighs is correct, happy people don’t complain. Still, I have to think they are all packaged the same and its kind of a russian roulette on getting an undamaged TV. Lets see how these get delivered and next time I will pull the trigger. The description of packaging seem horrible. Is it the same for everyone?
I’ve got a huge pile of woots under my belt. I’ve never ever doubted woots ability to ship. I only ever received one other item DOA, and that was a digital camera probably something like 5+ years ago.
That said, the TV coming broken was pretty heart breaking because they said they didn’t have any more of the TVs.
Woot was great about RMA on the last time these were up for sale. I’d assume they’d be just as helpful the next go round. The return process was relatively painless, save an annoying experience at a fedex store.
“We can’t ship that, that box is in horrible shape.”
“I just received it FROM FEDEX in this shape!”
“Yeah, well, we can’t ship it. Sorry. Bring it back in new box and we’ll ship it.”
I eventually just scheduled a pick up from a fed ex driver and no words were said on the pick up.