Philips 39” 1080p LED TV w/NetTV

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Philips 39" 1080p LED TV w/NetTV
Price: $279.99
Shipping Options: $5 Standard
Shipping Estimates: Ships in 3-5 business days (Wednesday, Apr 09 to Monday, Apr 14) + transit
Condition: Factory Reconditioned

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Previous Similar Sales (May not be exact model)
2/8/2014 - $279.99 - 24 comment(s)
1/22/2014 - $279.99 - 319.9 - 35 comment(s)

3/12/2014 - $279.99 (Woot Plus)

Here is the product page

Ok reviews (3.4 out of 5.0) over at walmart.com

Is this 120hz? it says 60hz and also 120hz? Which one is correct?

If you’re talking about the Specs where it lists both, check out this helpful post from a previous sale. Let me know if you need further clarification!

Is NetTV something you have to subscribe to, pay for?

NetTV is just a way to access content on your TV via your remote. No subscription necessary, unless you’re accessing content from a paid service such as Netflix or Hulu+.

It arrived broken. Thanks a lot woot.

I’m sorry. Some shippers aren’t as gentle as others. Please email support@woot.com for assistance. Include your Woot username and order number for faster service.

I have emailed as soon as I got it. Around 3pm on a Friday. I have not received a response.

I’m sorry to hear that you haven’t heard back from your email inquiry.

I’ve gone ahead and forwarded your inquiry along to Woot Member Services.

Thank you for your continued patience while they attend to the issue.

Order Date: April 5, 2014
Order Number: #4836****
Philips 39” 1080p LED TV w/NetTV

I need to know what to do or how to contact Phillips as there is an issue with the sound on this unit. Please advise. Thanks,

[MOD EDIT: Removed order number;privacy]

Sorry to hear you’re possibly experiencing problems with your purchase.

Here is the Phillips Customer Support Page.
We recommend you get in contact with them and see if they can’t help find a resolution.

If they’re unable to help you, please feel free to email into support@woot.com and let them know.

Packing was terrible. Base was attached to TV and styrafoam blocks were on the bottom. Nothing to support the top. Had to have broken_before it got on the FedEx truck. Wrote to support and they said call Phillips. Sent pictures, etc. And waiting for reply. Screen is visibly broken at packing line. Not going to fix this one. First real problem with Woot. Very unimpressed at this time. Will update.