To be clear, we have a very weird 3.5 Jack. Volume control built in here as well as on our cable. This will not connect into your device if you have a case. I got this headset to replace one I use everywhere not just games and was disappointed by this. Very comfortable to wear all though on ear not over ear so we will have to see after a long game session if comfort hold up. My guess is my ears are going to get sore. Sound quality is good
Hi there. Are you saying that the plug on the headphones you received did not look like the ones shown in our photos?
It does not. See picture.
Ok, wanted to make sure I understood. Please reach out to Woot! Customer Service. I’ll reach out to our computer team.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
I think the one with that particular plug are the RIG 500 not the 400…
I have a set of the 500HX for my Xbox with the same plug for the controller. To be fair they are really only meant for gaming controllers.