Great idea…I really loved the concept of this lighter UNTIL 2 weeks of using it goes by and it refuses to hold a charge. This seems to be a common problem with these as many reviews have stated. The company is impossible to get in touch with to use their “lifetime warranty” which makes this purchase a fail on so many levels. Highly Disappointed
Ours also will not hold a charge after a few weeks, rendering it useless. Very disappointing.
In addition to the poor battery, the top doesn’t open very far so it can be awkward or impossible to use for some things.
Sorry for the problem. It has a 90-day woot warranty. If you’re still in that time frame, contact our customer support.
Please use the Customer Service form for assistance.