Hi there, so sorry to hear this. Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Those Amazon fulfillment folks get snackish.
More like this with crappy packaging
Wait…! That isn’t a Woot “feature” where they’ve pre-opened the snacks for us, saving us precious steps to our snack reward??? We’ve been lied to all this time???
Dammit Woot!
/s
Seriously, sorry this happened to you. That sucks.
They should invest in motion activated bags that open automatically.
For every “fulfilled by Amazon” order I’m convinced that Amazon takes a look at the item and pick the most inconvenient packing choice. For food they always give me a paper mailer so it’s crushed 80% of the time. For a tiny charger they’ll give me an oversized box.
I ordered some iced tea k-cups from the mothership and they slapped a label on the lipton box and shipped it.
Of course it was busted up. It’s thin and perforated and was never intended to be used as a shipping box.
But what do we know? We only have common sense, not an mba in enshittification.
The ones I bought from Woot got the paper bag and a can of soda treatment.
