I just noticed that prime shipping (which worked just fine last month) is broken for my account now.
I ordered a gift on Monday with the anticipation of prime delivery and not only did I get charged for shipping but it will arrive too late to be useful as a gift!
I wanted to order something today that was labeled “free 2 day shipping with Prime” (aka the little blue truck) and it WON’T offer me prime shipping despite being logged in via Amazon with a Prime account active until July 2020
Please get your **** together and fix this.
I’ve emailed support but 24 hours for a response is ridiculous (especially for a company owned by Amazon which offers realtime life chat) .
Please advise and fix ASAP