Defuser was received in in-operational condition. The control buttons/assembly was completely pushed into the pod. Rather than go thru the hassle of returning it, I took it apart and repaired it. With my arthritic fingers I was able to return the two internal screws and now the defused is working perfectly. However, I am now missing one of the bottom silicon feet. Small matter, but if you have one, I would appreciate it if you could send it to me? Tom [mod: removed private info]
Hello. Sorry for all the trouble. Unfortunately, we don’t have parts for the items we sell. But reach out to Woot Customer Service. They may have some other options.
From a browser, use the Woot Customer Service form. In the Woot App, choose Account from the bottom navigation and then Support.