Received a "new" item that is obviously open box. Amazon return slip was in the box....

I purchased Ninja XL Pro 7-in-1 Indoor Grill/Griddle which was clearly marked as new (and still is even though the price got jacked up since I bought it last week). I was legit pumped to use it, even though I was concerned with the 90 day warranty.

Get it home, box is a little beat up, nbd though condition is OK inside. Then I find an Amazon Return slip, ID, order number… everything… from 8/10/24 that shows this was actually not new and was open box.

Has anyone ever gotten them to do a partial refund before? I’d be fine with pricematching it to the last time they sold it open box https://sellout.woot.com/offers/ninja-xl-pro-7-in-1-indoor-grill-griddle-open-box-8 at 115?

Planned on using this for dinner tonight, now I’m on an endless hold for the second time (first time the line just went dead). This blows. I’m hungry. I don’t want to use this though and cook dinner if they are going to say I have to return the whole freaking thing for a refund.

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Alright cool they squared me away with that partial refund. Ya boy gets to eat dinner now.

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It does great with French fries. The crinkle cut ones they have at the dairy? Forget the dairy. This thing makes them even better.

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Fantastic it worked well on food.
CS does really well to balance needs, solves problem creatively.
Happy Wooting

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