Refused item per CSR [RESOLVED]

I tried to cancel an item too late and the CSR suggested I refuse item on arrival and it would be sent back. The item was refused and arrived back to the sender a week ago. I contacted customer service to inquire and they cannot find anything about the item being returned? Any woot staff help regarding this would be great as the CSR department is lacking.

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Hello. I’ll check in with CS tomorrow.

Resolved. Thank you

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