Remote assistant for windows xp through router please help!


#1

Hey, I have a Linksys wireless router model BEFW11S4 and my computer is hardwired to it. I am trying to use remote assistant and it will not work, it keeps timing out. Some one said it is because of the router and something to do with my computers IP address. If any one can help me by telling me how to fix this or tell me if there is a patch out there to fix this problem it would help a lot. Please help!

Thanks,
Peter


#2

you need to forward the port to your computer. It is port 3389.

It should look something like this:

http://myweb.stedwards.edu/kcruz/remote.jpg


#3

Thanks ill try it.


#4

Thanks so much, i tryed it and it worked. Thanks again!
Peter


#5

You’re quite welcome. Glad I could help. :slight_smile: