I opened my helicopter today. The remote has an up button and a start button along with and on/off switch. When you turn the switches on the helicopter takes off on its own with no input from the controller. Unfortunately this Woot purchase will be headed to the trash can.
Ooooooooooooooooor, you could reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Thanks for the offer, but no thank you. Returning a $12.00 item is more hassle than it’s worth. I’ve had a lot of great Woot purchases over the years so I’m not too worried about it.
But, but, but… we can’t track issues with an item if you don’t tell us about it [officially through customer service]
Sounds like a great opportunity for the Woot Staff on the forum to communicate with Woot customer service!
I do but that doesn’t put it into a searchable database. When we suspect an issue, CS searches contacts to see how many we have. If people don’t report it, we can’t see the actual impact of the issue.
