Return issue

Wooter825352529 · September 13, 2021, 8:37am

2 of the 3 laminators I rcvd are missing the bags and CS says I have to pay to ship them for my $ back.

ThunderThighs · September 13, 2021, 10:20am

Return shipping is at CS’ discretion. Please work with them.

Wooter825352529 · September 13, 2021, 12:38pm

Where is this policy about return shipping is up to CS and not paid for by Woot?

Wooter825352529 · September 13, 2021, 12:45pm

ThunderThighs · September 13, 2021, 1:35pm

Please work with customer service.

Wooter825352529 · September 13, 2021, 3:56pm

Please provide policy that paid return is CS discretion

ThunderThighs · September 13, 2021, 4:37pm

I have escalated to the CS manager. They will be reaching out in a bit.