Return issue

2 of the 3 laminators I rcvd are missing the bags and CS says I have to pay to ship them for my $ back.

Return shipping is at CS’ discretion. Please work with them.

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Where is this policy about return shipping is up to CS and not paid for by Woot?

Please work with customer service.

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Please provide policy that paid return is CS discretion

I have escalated to the CS manager. They will be reaching out in a bit.

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