2 of the 3 laminators I rcvd are missing the bags and CS says I have to pay to ship them for my $ back.
Return shipping is at CS’ discretion. Please work with them.
Where is this policy about return shipping is up to CS and not paid for by Woot?
Please work with customer service.
Please provide policy that paid return is CS discretion
I have escalated to the CS manager. They will be reaching out in a bit.