Hi, this is Thiara. I’m having problems returning some items because it says they’re past the return window. My order was made on 3/21/26. How can I get customer support to help me?
Best,
Thiara
Ohhh yeah, that self-return thing needs the text updated. Whatever item(s) you’re trying to return aren’t eligible for what’s called a self-return. All that means is you need to send customer service an email about the return. There’s several things that don’t qualify for self return, that’s normal.
Here’s the blurb.
Please reach out to Woot! Customer Service. Allow 24-48h for a response.
From a browser: http://account.woot.com/support
In the Woot! App, choose Account from the bottom navigation and then Support.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
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