Returns

What is the return address for returns

  1. From Purchase History , click “I Need Help” next to the order which you want to return.
  2. Select “I wanna cancel or return some stuff”.
  3. Select “I want to return the items I ordered”.
  4. Confirm that the item on your screen is what you want to return, by pressing “Continue”.
  5. In the second message of the subsequent monkey chat, you should see this text:

And hey, if your order was placed within the last 30 days, the item price is $20 or more, and it arrived damaged, defective, or missing accessories, you can do a self-service returnby clicking here.

Press the word “Here”.


Alternatively, you could contact customer support:

From a browser, use the Woot! Customer Service form.

In the Woot! App, choose Account from the bottom navigation and then Support.

2 Likes

Thanks for that. I need to know where I send the return

It would be on the return label.

How long to get a response to return request. First one for me.

Did you contact CS, or did you start a return yourself?

Hi there. It’s a holiday weekend so CS is probably playing catch-up today so allow 24-48 hours please. Also note that their response will go to the email address on your Woot! account, not your Amazon login if used/different.