Returns

How do I make a return.

  1. From Purchase History, click “I Need Help” next to the order which you want to return.
  2. Select “I wanna cancel or return some stuff”.
  3. Select “I want to return the items I ordered”.
  4. Confirm that the item on your screen is what you want to return, by pressing “Continue”.
  5. In the second message of the subsequent monkey chat, you should see this text:

And hey, if your order was placed within the last 30 days, the item price is $20 or more, and it arrived damaged, defective, or missing accessories, you can do a self-service return by clicking here.

Press the word “Here”.


Alternatively, you could contact customer support:

From a browser, use the Woot! Customer Service form.

In the Woot! App, choose Account from the bottom navigation and then Support.


(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)

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