RG REVEYEVE - Eye Massager

RG REVEYEVE - Eye Massager

DOA. unit does not recharge. The charging port housing swivels left to right- which is made by design. It’s supposed to swivel. But the charging port also moves top to bottom, indicating it’s loose on the inside. Anyhow, after a few hours of plugged in and checking if the cord can charge anything at all etc, this product shows no signs of life. Sad.

Make sure you let CS know. They’ll have some options for you. Here’s the blurb.

Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)

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