Total garbage. I have multiple Ring Cameras. Both of the refurbished units I bought did not work for individual reasons. Don’t take the chance and waste your time. There is a reason they were returned and obviously not tested properly before put up for sale. One unit had chips and scratches-not the wear I would expect from an item that had been returned and repaired, then sold as functioning.
I’m sorry for the problem. Did you reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.