I just received mine today. But could not insert the integrated hanger into the pole. The clips are broken each side. I thought that someone bought this before tried to push it out by using some kind of tool. The end of the hanger that should be inside the pole are damaged. And also, the curtain rod extension is missing. I need an iron and don’t want to return to avoid going through hassle of putting them together back in the box. I just wonder:
- The manufacture/Woot will send a new hanger to replace the broken one?
- May I return the stuff (if this can not be fixed)? I don’t see the return policy though there’s an address for returning in the box.
I’m newbie to this site, please advise. Thank you.
Added note: Oh, moreover, the cord could not be rewinded :(( I definitely want to return. Please advice me how :((