So I purchased one of these, but it isn’t producing any steam. Powers on. No pump is audible, but if I press my ear to the housing, I can hear some repeating sound actuate when I press the trigger. Even checked the ball valve on the tank.
Does anyone know if you can audibly hear a pump sound when a functioning one of these is actuated?
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Thank you, I am in touch with Rowenta’s support people. We’ll see how it goes.
