Ryobi 18-Volt Lithium-Ion 12-Inch String Trimmer

Hmmm… just received mine. Not what I would consider to be “refurbished”. Used, very dirty, not very well packed.

Unfortunately, there’s snow on the ground here so I won’t be able to test this for weeks, maybe months, LONG after any return privileges will have expired.

Crossing my fingers and waiting for spring.

Got mine today too…also dirty and not well packed…but, more importantly, missing the line cut off blade entirely…trimmer is useless without this…I hope Woot is going to make good on this without a lot of time and hassle on my part.

I am disappointed…whether I continue as a wooter will depend on how this is handled.

It sounds like you’ve already contacted our CS. I’d also suggest contacting Ryobi. This trimmer came with a 1yr Ryobi warranty. They may be able to just ship the missing piece. Keep us updated!