Don’t be fooled by the photos. The stand that comes with the monitor is not the one from the manufacturer. I was disappointed by the purchase over all. But the monitor works and runs fine.
Hi there. It’s possible the stand needed to be replaced. It’s factory reconditioned so the stand is an approved one for this monitor.
Feel free to reach out to Woot! Customer Service though.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.