Samsung 55" 4K UHD 120 CMR LED Smart TV


#1

#2

Same TV over in woot electronics for $50 more? The left hand knows not what the right one does.


#3

Nevermind!


#4

Whenever there is a 4k tv on here, I typically see the question of “what model year is it?” Is there something I should know before buying a 4k TV if it isn’t a 2015 model?


#5

You’re right! We’ve ended the other sale and will be refunding anyone who purchased there the $50 difference.


#6

I purchased from the other sale and it came damaged/defective. Would it be possible to have a replacement sent or a refund asap so i can purchase this one


#7

Email into our CS team, they should be able to help answer/replace. You can reach them using the support tab towards the top of the page.


#8

I did and they said that they had none in stock which obviously is not true. And im still awaiting for the next response


#9

We don’t always have access to all our stock in order to put in a replacement order. They’ll likely need to work with you on a return for a refund.


#10

I want this model tv. Its pretty ridiculous that they send me a messed up unit and im out on cost of the last one and would have to spend another 800+ to get this unit instead of them just sending a replacement. Just doesnt make sense


#11

^ Why I don’t buy high-ticket items from W! Fool me once…


#12

Are these TV’s factory refurbished or refurbished by a third party?


#13

“Refurbished” covers everything from [list]- buyers’ remorse

  • returns of products whose defects have been repaired by pros (third party)
  • damaged packaging and discontinued items[/list]

We would list the item “factory reconditioned” if it were restored to fully working condition by the original manufacturer or a certified partner.


#14

So I’m reading this as; you could receive a broken tv but it’s been refurbished at one time by someone.
Am I wrong?


#15

I ordered this TV and it arrived very defective (obviously not refurbished). There were pixels out, dark purple/blue blotches all over the screen, and a light bleed “sunrise” effect right in the middle at the bottom.

I ordered the refurb Visio 4k Smart TV from Woot about two months prior and it also arrived defective. It had 5 pixels out right in the middle of the screen and the main HDMI port had a flicker problem.

I’m not sure where Woot is sourcing their refurb LCD panels, but there is a very high chance they were just re-packaged and re-sold and not refurbished at all. I will never buy another Refurb TV from Woot as I am tired of unpacking, setting up, angrily tearing down, re-packing, and shipping them back. :frowning: