I’m not sure what Grade A Refurbished is supposed to mean, but the pair that I bought do not recharge in the case. There is still a defect on the contact that requires you to angle the buds and hold them in position in order for them to charge. Buyer beware.
Hi there, if you haven’t already done so please reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)