Score what you bought or what you got? (All comments get ๐Ÿ’•)

So why did you delete your picture of the box it came it, which was not in bad shape, and definitely could have been taped up? Fortunately it was preserved in the reply I sent, trying to help you :wink:

You could get a full refund for returning it (and I bet they could have arranged UPS pick up from home, if you asked).
Or get $40 (or 20%) off and a $10 coupon, to keep it.

But it seems like you just want to keep an expensive product, for free, because of a mistake/mix-upโ€ฆ??

(I also see you changed the title of the thread??)

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Iโ€™ve been changing the title as a way to bump the thread. Iโ€™m happy to repost that pic, you are mistaken about taping that up. I deleted it so the thread is consolidated and more of a sticky type where others can share the same issue hopefully.
The product I got has a much lower value, as explained above. I am willing to keep the corded mower, donate it to charity but only at 43percent off retail. That is what I scored on the original order that I never got.

(VMod edit to fix a weird text issue.)

Not understanding what the gripe is?
Donโ€™t we all know not to tear into boxes like itโ€™s a Christmas present on Christmas morning?

IMHO the woot staff is going above and beyond to try to please you, this isnโ€™t Macyโ€™s or Lord & Taylor.

Iโ€™d have said yes please and thanks to the refund with a taped up returned box and the coupon.

Seriously do not think you can say youโ€™re never going out again and you think they should pay for your time to drop off at UPS?

Maybe donโ€™t shop online at all, woot or anywhere, is my advice to you.
Or. Just.
Be reasonable.

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I :heart: this view in general but in this instance it does not apply. Thanks!

Part of playing on Woot is to get great deals and you can! But regardless sometimes they make mistakes like everyone else. But they do try to correct things if you are not happy :ok_hand:. On one of our purchases they admitted that they no longer had the size in stock and sent me a pair of shoes :athletic_shoe: that didnโ€™t fit and then they didnโ€™t charge me either! So they were free! I know that they are Not Intentionally sending you the wrong ones are if nothing else Mortimer can always help :ok_hand::two_hearts:, just give them a try, but never give up on WootIt so you can continue to play fun :star_struck: games and get great :+1: deals to boot :boot: , just give Woot a chance :ok_hand::infinity::heart:

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:pray: wisdoms

Now itโ€™s back up for sale, omg I am so conflicted!! I want to click it again and see if I score what I bought or not, oy!

Greenworks 20-Inch 40V Lawn Mower - $199.99 - Free shipping for Prime members Greenworks 20-Inch 40V Lawn Mower

The plot thickens here is the one I received instead and that one is now only 114!

Greenworks 12 Amp 20-Inch Lawn Mower - $114.99 - Free shipping for Prime members Greenworks 12 Amp 20-Inch Lawn Mower

Thatโ€™s awesome! And thank you for sharing your great purchases and how much you really enjoy them. Here at the Woot team we aim to please and always love :heart: to hear what great deals you purchased and how fantastic they really are! So thank you from everyone on hereโ€‹:heavy_heart_exclamation::two_hearts::monkey::two_hearts::gift_heart::infinity::key::monkey_face:

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Iโ€™m not sure you read the thread and are sure of my score? What I got is not what I bought. I still have a :two_hearts: for your post and agree on most points!! Thanks