Got one. Figure itâs a good bike for my 8 year (soon to to 9) old son. Hope heâll like it. The one he has is getting too small.
I made a rather expensive Segway purchase on Woot, but Woot is not an authorized Segway dealer, so Segway wonât honor their warranty.
So even if the bike has a one-year warranty from Segway, Segway will say their warranty is void when Segway products are purchased from Woot. I know this from personal experience this year (2023).
So Segway must love it when you purchase their products from Woot. Because you donât get a warranty.
Thatâs why we list them with the 90-day Woot warranty.
But where does it say you donât get a manufacturerâs warranty if purchased from Woot? It says Wootâs 90 day warranty only applies when the manufacturerâs warranty doesnât.
Why should someone âassumeâ the manufacturerâs warranty does not apply if itâs purchased from Woot?
It should have big red letters on the listing that say âno manufacturer warranty when purchased from Woot,â because how else is somebody supposed to know? Read all the fine print and details before making each purchase? Even that doesnât work:
I read everything, and I didnât see anything that said thereâs no manufacturer warranty (I expected NOT to get Wootâs warranty, because it only applies when a manufacturer warranty doesnât.
We list the warranty coverage for every product where appropriate (e.g. not food).
Per our warranty page:
Not listed, itâs most likely not covered.
Itâs 100 bucks. Unless it breaks within the first month, I am going to be OK.
Hopefully, I am right.
Segway will honor the warranty on this bike.
So if something comes with a 90-day Woot warranty, THAT MEANS: âthereâs no manufacturer warranty when purchased from Woot, so Woot gives you a 90-day warranty insteadâ (it just doesnât say that for some reason).
The description of the 90-day warranty says it can only be applied if thereâs no manufacturer warranty, but thatâs redundant information (since if it did have a manufacturer warranty, it wouldnât have a 90-day warranty).
So thereâs extra/useless/redundant info about the 90-day warranty, and zero info about the voided manufacturer warranty when purchased from Woot.
Reading Wootâs 90-day warranty information does not inform customers that thereâs no manufacturer warranty; it makes the customer think there IS a manufacturer warranty which voids/supersedes Wootâs 90-day warranty. It literally makes the customer think there might actually be a manufacture warranty, thatâs why it says that
Is there anywhere that says âyou donât get a manufacturer warranty when you buy this from Woot? It should simply say you donât get any manufacturer warranty on ANY ITEM which doesnât have a manufacturer warranty due to the fact that Woot is not an authorized retailer.
Saying you get a 90-day warranty from Woot is not the same as saying âyou donât get a 1-year manufacturer warranty.â
Key takeaway: if you see a 90-day Woot warranty, thatâs the only way to know you donât get any manufacturer warranty (because this is how Woot lets the customer know they donât get a manufacturer warranty when buying from Woot).
Ridiculous!