SereneLife is a garbage company. The wheel of the cart came off the 1st day and the company will not respond.
ETA: I have contacted Woot! CS to try to resolve the issue.
Make sure you contact CS at support.woot.com. Allow 24 - 48 hrs for a response.
Thanks. I thought I would go through the maker first. It is their CS that won’t respond.
I am sure Woot CS is excellent.
Yes, Woot CS will take care of you.
Hello. It came with a 90-day woot warranty so go ahead and reach out to Woot! Customer Service. Allow 24-48 hours for a response.
From a browser: http://account.woot.com/support
In the Woot! App, choose Account from the bottom navigation and then Support.
Woot! is the best. They solved the issue immediately! Thanks for the suggestion to reach out to them directly!!!
