Is the filter supposed to be used or new with a refurbed unit? Just received mine and it says 66% filter life. (Kinda grossed out if it’s got other cooties inside)
Did you look at the filter? It’s possible they didn’t reset the unit after they replaced it.
Here’s the CS blurb if you’re not satisfied.
Hi there, if you haven’t already done so please contact Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48 hours for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Per the vendor:
For the Air Purifiers we pack them all with brand new filters.
Probably just need to reset the unit as @pepper114 mentioned.
Thanks @pepper114 and @ThunderThighs! That was what I told the spouse, but second guessed myself when I didn’t see a definitive answer in the description.
I. Appreciate. You.