Shark SC630 Multi-Surface Steam Cleaner Purple
Shipping Options:: $5 Standard OR $10 Two-Day OR $20 One-Day
Shipping Estimates: Ships in 1-2 business days (Monday, Aug 18 to Tuesday, Aug 19) + transit
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Previous Similar Sales (May not be exact model)
8/4/2014 - $29.99 (Woot Plus)
These were advertised as “New”. Woot sent me 3 remanufactured units. That’s not new. Can a customer service rep please PM me to expedite the return process? Last time it took 2 weeks for someone to get back to me. Thanks.
Sorry to hear you’re experiencing problems with your purchase(s).
We recommend that you email into firstname.lastname@example.org and let them know what’s happened.
They’ll be more than happy to help resolve the issue.
I’ll also go ahead and forward your post and information along to Woot Staff to help investigate.
Thank you. I opened up a ticket, but like I mentioned, last time it took over 2 weeks for anyone to get back to me.
We’re not seeing any emails from you under your default email address- are you using an alternate?
No, I’m using the correct email. A customer service rep named Robb got back to me but claimed that it was advertised as refurbished. He is incorrect. I sent a reply back with a screenshot PROVING that it was advertised as new. I have yet to hear anything back. I spend THOUSANDS of dollars every month on this site. I’ve never felt more taken advantage of in regards to this issue. You guys made a mistake and all I want is for it to be fixed. Here is the screenshot: http://imgur.com/WBheKmO