I am really happy I got this. I had looked at it, or something like it, awhile ago on Amazon but the price was more than I felt I could afford. I have a massager that is mounted in a hard plastic frame, but it was hard to position and there weren’t many options. This offers many more options, you can position it about anywhere you can reach! The heating element works fine on mine. It feels good.
In the reviews, there are some complaints that the fabric over the massage balls wore through quickly, and I could see how that could happen. It is probably a function of trying to choose a covering that was thin enough to allow the heat through. I have just used mine a couple of times, so I can’t speak to whether or not it will happen to this unit.