Shipped to wrong address

Someone else has my package

3 Likes

Was it shipped to the incorrect address or delivered to the wrong location?

Hello. If it shipped via UPS, start with them.

Otherwise, reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS, not Woot.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

TT, Can I get help with my package? UPS is no help and Woot CS told me to call UPS again on Monday. You are the only one that gets things done here.

2 Likes

Help me TT, you’re my only hope.

2 Likes

Tracking shows that it be delivered tomorrow. I also replied to your other post about redirecting it.

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