Garbage. Not metal. Not the same as the picture. Cheap Plastic. No instructions whatsoever.
Sorry for the issue.
If you haven’t yet, please contact CS.
Please contact Woot CS. From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)