I was realy looking forward to this for the side of my grill. I bought three of these two for myself and one for a gift. I cant express how bad they SUCK. they came rolled up in a 2 inch by 2 inch by 12 inch box. they have maintained that rolled up edge and will not sit flat. They are made of a thin silicone which would be fine for what I paid but they have maintained the rolled up shape of the box and look awful. Im embarrassed I dropped one off at a friends as a gift.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.