Simplisafe2 Wireless Home Security Starter Pack

[snowbrasil]

@lovethedealanne

There is an upgraded monitoring package that enables remote control of your system via a cell phone. I didn’t opt for that. I think the monthly fee is $32 vs. the $14.99 for basic monitoring.

Can I use a separate app to turn it on and off? Or the only way to do it remotely is by paying the subscription?

Thanks

[hondaman88]

@filetap

The Negatives:
The support as previously mentioned is strictly mon-fri from 9am till 6pm. If you have an issue with your system after 6pm on a friday its basically down all weekend.

Customer service is now open 7 days a week.

[hondaman88]

@snowbrasil

Can I use a separate app to turn it on and off? Or the only way to do it remotely is by paying the subscription?

Thanks

You have to use their app to control the system. The top tier interactive monitoring plan is $24.99/month. The app is free, and can still be useful without the interactive plant- You can view the status and see event logs. You can also change between plans from month to month. I have the basic plan but plan to upgrade the month we are on vacation so I have more control while we’re away in case there are issues (have not had any in the 6 months we’ve had it).