I purchased the sixthreezero Around the Block Women’s 500 watt 7 speed electric bike a couple months ago. I hadn’t had any previous experience with electric bikes and I LOVE THIS ONE! The tech support team helped us to resolve a minor issue with the pedal assist. The folks at sixthreezero couldn’t have been more patient and caring. My husband and I successfully assembled the bike in a couple hours (because I wanted to ride it NOW, although sixthreezero offers a very generous reimbursement for professional assembly). I love how my bike looks. It has a very cool nostalgic vibe. The ride is smooth and pretty intuitive. Very navigable for a novice. Thank you sixthreezero!!