I bought these last time they were offered. I hate them!!! They only stay on less than 30 seconds. I wanted lights that stay on. I thought, by their description last time, that they would also stay on. They don’t. Not worth the money at any price.
I’m sorry for the problem. Did you reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.