Would 100% not recommend these “lights”. They barely light up, if you were in a completely dark closet you could probably see them “light up”, but sitting outside you can’t even tell if they are on or off. Very cheaply made. It took so much effort to unpack and untangle them that I decided to put them up anyways. I bought four of these thinking I could cover a small tree with them, but they barely covered my banister. 12 “bulbs” in each string, very spread out on the strand, and feet of extra chord on both ends. I’ll be tossing these into the trash can.
Woot will not issue a refund on these because it hass batteries. But the problem is the weak batteries. DON’T BUY THESE UNDER ANY CONDITION. THEY CAN BARELY BE SEEN. Very dim.
You would need to speak to CS.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
So these are like me, a dim bulb!
Hello. The message is unclear but it’s saying that you can’t do a self return. Reach out to CS as noted above.