I ordered a set of these to mount on a newly built wheelchair ramp off of my front porch. The set I got are so dim and weak that when mounted on the handrails the light given off doesn’t impact the ramp surface at all. 2 lights were broken coming out of the box. The rest of the lights were all equally dim. I had hoped these lights would offer an important safety benefit, but they do not. They don’t even offer a benefit to ambiance, they are just too dim.
Hi there. Feel free to reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
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Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
