I originally ordered a pair in Sahara size 10.5US and got them as expected in a couple of days BUT size 11.5US. So I contacted Woot about ordering and exchanging by returning the ones sent wrong sized, SPOKE to the customer service representative who understood and was easy to work with in sending a return label email and placing the PROPER SIZE replacement 10.5US. Guess what arrived? Of course, another incorrectly sized pair of 11.5US Sperry’s.
First is understandable I guess, 2nd is a problem and huge annoyance. Woot has a problem!!!
Yep, I see the error in our set up. I’ve sold out that color/size until it can be fixed. Doesn’t look like we have 10.5 in that color. Sorry for the inconvenience.