Support Your Local Gardener

Deal Chatter Shirt
1

Support Your Local Gardener

2

My partner loves this shirt but it arrived damaged, either from the printing process or the shipping (it was folded up quite roughly in the bag). I contacted CS and they refunded my money, but that wasn’t really what I was looking for, I wanted a replacement (which I said in my message to CS).

Can CS be educated about reprinting shirts and resending them instead of just leaping to refunding the money?

2 Likes
3

Thanks for the feedback. Sending it on to the CS Manager.

2 Likes
4

Thank you! CS went ahead and reversed the refund and shipped out a new shirt!

Thanks for stepping in and also thanks to the CS manager!

1 Like