SwissTek Amplified 1080P High-Performance Antenna

This does not work at all. It did not find a single channel, and there should be 16 in my area. Is there a help line or more instructions to help me make it work?

It’s probably more of a general question than one for this device. I had the same problem with an internal in my area. It just couldn’t pick up the channels.

https://www.consumerreports.org/antennas/tips-for-getting-better-indoor-tv-antenna-reception/

That article might give you a start.